Select the product you wish to buy and choose a quantity. Then put your selection in the shopping cart and select more products or go to check out and pay for your order.

An order that has not been dispatched yet, can still be altered. To change an order please contact our Customer Service directly.

Yes, you can repeat a previous order.

As long as your order was not packed, you can cancel the order. Please contact Customer Service for assistance.

It is possible that the confirmation emails end up in the spam box. When you did not receive confirmation within a working day, please contact us directly. We can easily check the status of your order.

Taxes are calculated following the tax rates of the selected delivery address.

You cannot exchange products. You can however recall your order within 14 working days, as long as they are unopened and in normal state.

When a product is out of stock it usually takes about two weeks for it to arrive in our warehouse. In case the product is out of stock for a longer period of time, it will be announced on the product detail page. When you ordered a product that is out of stock we will contact you to follow up on it.

You can use the menu navigation on our website, or you can use the search bar. When there is a product that cannot be found, please feel free to contact us so we can assist.

The products are all natural, this can have an effect on color and form.

Depending on the delivery country, you can choose Shipping providers in check out.

Orders are being dispatched within a working day. Depending on the delivery country, delivery generally takes about 1-4 working days.

You can cancel your newsletter subscription at any time. Open a newsletter and scroll all the way down. Here you will find a hyperlink to cancel your subscription.

You can delete your account by contacting our Customer Service team.